Privacy Policy

Privacy Policy for MEV Therapy

Effective Date: September 23, 2025

 

Your privacy matters to me. At MEV Therapy, I am committed to protecting your personal information while providing psychotherapy services in Ontario. I follow the standards set by:

  • CRPO – College of Registered Psychotherapists of Ontario
  • PIPEDA – Personal Information Protection and Electronic Documents Act
  • PHIPA – Personal Health Information Protection Act

1. What I Collect

To provide my services, I may collect:

  • Your name, email, phone number, and address
  • Health information needed for therapy
  • Payment details for sessions
  • Information you share on forms or via email

2. How I Use Your Information

I use your information only to:

  • Provide therapy and schedule appointments
  • Conduct video sessions through Jane
  • Process payments
  • Share important updates or information about my services
  • Meet legal or regulatory obligations

3. Keeping Your Information Confidential

Everything you share with me is private. Exceptions only occur if disclosure is required by law, for example:

  • If there’s a risk of harm to yourself or others
  • Suspected abuse of a child or elder
  • Court orders

4. How I Store and Protect Your Information

I keep your information secure using physical, electronic, and administrative safeguards. Only authorized people can access it. Emails are sent securely via Google Workspace.

 

5. Cookies on My Website

My website uses cookies to improve your experience. Cookies are small files stored on your device to help me understand how visitors use the site.

  • Why I use them: To remember your preferences and improve website performance.
  • Third-Party Services: I use Complianz to manage cookie consent. Analytics data may be shared with Complianz and other providers for website improvement.
  • Your Control: You can disable cookies through your browser settings or the CookieYes banner, but some features may not work as well.

6. Third-Party Services

To provide my services efficiently, I use:

  • Jane for scheduling, billing, and video appointments
  • Google Workspace for email communication

These services only use your information to help me deliver care and comply with privacy standards.

 

7. Your Rights

You have the right to:

  • Access and correct your personal information
  • Withdraw consent where allowed
  • Ask questions or file complaints about privacy practices

8. Contact Me

If you have questions about your privacy or this policy, you can reach me using the contact form below.

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